The professionals at Saddlers Row recognize your need to try the particular saddle you have chosen. We ask that you agree to the following when taking a saddle for trial:
You will have a seven (7) day trial period to evaluate the fit of the saddle. If you are not satisfied with the fit of the saddle, you must contact the store within the seven (7) day trial period and ship the saddle back, via UPS Insured.
Please follow these directions during the saddle trial:
- You may girth the saddle and ride.
- Ensure that the billet guards, if any, cover the girth buckles.
- Please do not oil or clean the saddle while on trial.
- Keep the saddle covered and protected at all times. Please do not leave it in the barn or your vehicle.
Saddles returned with excessive wear are subject to usage surcharges. Excessive wear includes, but is not limited to rubs on the flaps, scratches in the leather, dings or cuts in the pommel or cantle.
Any saddle returned with excessive wear as determined by the management will automatically be assessed a minimum surcharge of 10% of the saddle value. Decision of the management is final.
All consignment saddles taken on trial must be paid for in full by credit card or check. Saddles returned that have met the above criteria will be credited in full by the original method of payment. In the case of a saddle purchased with a check, ten (10) business days must elapse before a refund check can be issued.
Contact us for more information about our consignment saddle trial policies